15. What do I need to fit the Pet Porte cat flap?
The Pet Porte cat flap is designed to be fitted to a door up to 35mm thick. Larger thicknesses can be accommodated by use of a suitable liner. The hole for the Pet Porte cat flap needs to be 19.5cm wide and 25cm tall. We suggest that the hole should be towards the bottom of the door in order to make it easier for your pet to enter and exit. Care needs to be taken that the porch will not be impeded as the door is opened. Ideally, there needs to be an electrical socket within 1.8 metres of the cat flap but, if extension leads are required, then these can be purchased from Purchase Page The cat flap should be installed by someone who is competent with a saw (a jigsaw ideally) and, of course, the obligatory screwdriver!
16. If an intruding cat is also microchipped, will it be allowed access?
No, only your pets that are microchipped and programmed into the cat flap will be allowed access.
17. Can the Pet Porte allow some of my pets into my home but keep others out?
Yes, simply do not program in the animals that you do not want to enter your home; they will then not be recognized by the cat flap and, consequently, they will be locked out.
18. If I have several cats, how many can I program into the Pet Porte unit?
You can program the cat flap with up to twelve pets.
19. How long after programming in one cat can we program in another cat?
Once the unit has been programmed with one cat, you can immediately repeat the procedure with another pet.
20. How much time does my pet have to enter once the Pet Porte has recognized it?
Because the Pet Porte unit scans constantly for microchips, your pet will be recognized once it moves beneath the porch. The cat flap will then unlock the door and keep it open for four seconds after your pet has left the area beneath the porch. After that time the door will be locked again.
21. Can the cat flap prevent certain animals from going out?
No (except in Vet Mode which would apply to all of your pets), the microchip reader is in the porch on the outside and therefore can only read your pet’s microchip when it is outside trying to enter. Any pet inside the house, however, will be allowed to go out.
22. If my cat is being chased home by an aggressor, will the aggressor be prevented from entering?
Yes, provided that the aggressor is four seconds behind your pet.
23. Can I lock the cat flap to keep my animals inside so that I can take them to the vet?
Yes, just simply press the red paw button for five seconds and the cat flap will lock to prevent any animal from going out.
24. Can I disable the night mode to allow my cats to go in and out freely at any time?
Yes, this feature is optional and can be turned on or off by simply pressing the red paw button for one second.
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